Frequently Asked Questions

  • What areas do you cover?

    True Craftsmen is proudly based in London but operates across the UK. Over the past 20 years, we’ve completed projects in a wide range of locations, from local home refurbishments in North London to large-scale renovations and commercial builds nationwide. Wherever your property is located, we bring the same level of care, craftsmanship, and attention to detail to every project.

  • What services do you provide?

    We provide a comprehensive range of construction and renovation services designed to cover every aspect of your property needs. This includes full refurbishments and renovations, extensions, loft conversions, kitchen and bathroom installations, painting and decorating, bricklaying and structural works, carpentry, plastering, rendering, tiling, flooring, plumbing, and electrical services. Whether you need a complete transformation or specialist trade work, our team delivers exceptional quality from start to finish.

  • Do you handle both residential and commercial projects?

    Yes — True Craftsmen specialises in both residential and commercial construction. We work with homeowners looking to improve or extend their properties, as well as with business owners and developers seeking high-quality fit-outs or refurbishments. From bespoke kitchen renovations to full office refurbishments, every project receives our full commitment to excellence, precision, and reliability.

  • How long does a typical project take?

    Project timelines vary depending on size, scope, and complexity. Smaller jobs, such as painting, tiling, or partial refurbishments, may take a few weeks. Larger projects such as full home renovations or extensions, can take several months from start to finish. Before work begins, we provide a detailed project schedule outlining every stage of the process, so you always know what to expect and when.

  • Are your tradespeople certified and insured?

    Absolutely. Every member of the True Craftsmen team is fully qualified, certified, and insured to carry out their work to the highest professional standards. We adhere to all UK building regulations and safety requirements, using only quality materials and proven methods to ensure lasting results. Our clients can have complete peace of mind knowing their property is in safe, skilled hands.

  • Can you help with planning permission and design?

    Yes — we offer end-to-end project support, including design and planning assistance. Our experienced team can handle architectural drawings, liaise with local authorities, and manage planning applications on your behalf. Whether you’re extending your property or converting a loft, we’ll ensure every stage meets UK planning and building regulation standards for a smooth and stress-free process.

  • Do you offer free quotes?

    Yes, we provide free, no-obligation quotations tailored to your specific project. After an initial consultation, either in person or over the phone. We assess your requirements and provide a transparent, detailed estimate. We believe in honest communication and competitive pricing, ensuring you have all the information you need before making a decision.

  • How do I get started?

    Getting started is simple. You can contact us via our online enquiry form, email, or phone to discuss your project. From there, we’ll arrange a convenient time to review your plans, visit the site if necessary, and provide expert recommendations. Our goal is to make the process straightforward, professional, and enjoyable from the very first conversation.

  • Still have questions?

    We’re here to help. If you didn’t find the answer you were looking for, simply get in touch with True Craftsmen today. Our team will be happy to discuss your project, offer expert advice, and provide a free, no-obligation quotation.