terms & conditions
Last updated: 01/10/2025
Welcome to True Craftsmen. By accessing or using our website (www.truecraftsmen.co.uk), you agree to be bound by these Terms & Conditions. Please read them carefully before using our services.
If you do not agree to these terms, you should not use this website or our services.
1. About Us
True Craftsmen is a UK-based construction and renovation company providing design, build, and refurbishment services for residential and commercial properties.
Registered in the United Kingdom.
Email: info@truecraftsmen.co.uk
2. Use of Our Website
· The content on this website is for general information and marketing purposes only.
· While we aim to keep information accurate and up to date, we make no warranties or representations about the completeness, reliability, or accuracy of any content.
· You agree not to misuse the website by introducing viruses, attempting to gain unauthorised access, or using automated systems to collect data.
3. Our Services
· All services are subject to written agreements, quotations, or contracts issued by True Craftsmen.
· Quotations are valid for 30 days unless stated otherwise.
· Any project timeline, estimate, or completion date provided is an approximation and may vary due to unforeseen circumstances, material availability, or third-party delays.
· We reserve the right to refuse service or cancel any project where necessary.
4. Payment Terms
· Payment terms are specified within your individual quotation or contract.
· Invoices must be paid in full and on time as agreed.
· Late payments may incur additional charges or interest in accordance with the Late Payment of Commercial Debts (Interest) Act 1998.
· Materials, fixtures, and fittings remain the property of True Craftsmen until full payment has been received.
5. Client Responsibilities
· Clients must ensure that all necessary permissions, approvals, and access to the property are provided before work begins.
· Any delays caused by the client may affect project timelines or costs.
· Structural or design changes requested after work has commenced may result in revised quotations or additional charges.
6. Limitation of Liability
· While we take every precaution to deliver quality workmanship, True Craftsmen is not liable for indirect, incidental, or consequential losses arising from the use of our website or services.
· Our liability for any claim is limited to the value of the work or service provided.
· This limitation does not exclude or restrict liability for death or personal injury caused by our negligence or for fraud.
7. Warranties
· All work is carried out with reasonable skill and care in accordance with industry standards.
· Any specific warranty or guarantee for workmanship or materials will be stated in your project contract.
· Normal wear and tear or damage caused by misuse, neglect, or external factors (such as weather conditions) is not covered.
8. Intellectual Property
· All images, designs, text, and branding on www.truecraftsmen.co.uk are the intellectual property of True Craftsmen or used under licence.
· You may not copy, reproduce, distribute, or modify any part of this website without prior written consent.
9. Third-Party Links
Our website may include links to third-party websites for your convenience. We do not control or endorse their content and accept no responsibility for their privacy policies or practices.
10. Data Protection & Privacy
Your privacy is important to us. Please refer to our Privacy Policy for details on how we collect, use, and protect your personal data.
11. Governing Law
These Terms & Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the English courts.
12. Changes to These Terms
True Craftsmen reserves the right to update or amend these Terms & Conditions at any time.
Changes will take effect immediately upon publication on this page. Continued use of the website indicates your acceptance of any revisions.
For any questions or concerns regarding these Terms & Conditions, please contact:
Email: info@truecraftsmen.co.uk
Tel: 07703465099